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Is It Bullying Awareness Week Or Not?

Saturday November 19, 2011 - Author: NightStorm

We are now day 7 into Bullying Awareness Week – a vision first started 10 years ago by a teacher in Calgary by the name of Bill Belset after a series of terrible school shootings took place (and were later linked to childhood bullying).  Over the last decade, his message of bringing an end to bullying has spanned the entire globe, bringing in support and events all over the World.  1 week dedicated to bringing attention to something horrible… doesn’t sound like much, does it?  And yet while news media all over the planet announce this week as the official Bullying Awareness Week (it even has its own Hashtag, #BAW2011, on Twitter), I have not yet seen a single News outlet in BC announce it, or even mention it.  Are the news stations so oblivious to the fact that bullying takes place in our Province, the same as everywhere else?  Are they blind to the problems that kids face?  or are they just brainwashed into thinking that Occupy Vancouver is a more important issue?  Maybe a bunch of people living in tents at the art gallery, drinking and doing drugs in public while they declare that they no longer recognize the authority of the police and fire department when it suits their purposes (right up until someone overdoses on-site) are more newsworthy than kids killing themselves to escape the torment they are put through at school and in their neighbourhoods.  Oh sure, a bullying victim kills themselves and the news jumps on it for a few days, crying about how if only something could have been done, or if only we knew sooner, or how can bullying be allowed to get to this point. (more…)

Comments - Categories: Random Posting, Rants

Something Has Got To Give…

Monday October 17, 2011 - Author: NightStorm

What the Hell is wrong with the World?  When I went to school, “bullies” were a dime a dozen… some kid always wanted to try to look tougher than he actually was, by pushing around the small kid.  Nothing makes you look like more of a man than picking on a defenceless kid who is just trying to go from day to day the best way they know how, huh? (more…)

Comments - Categories: Random Posting, Rants

Everyone run, NightStorm is RAGING!!

Saturday March 12, 2011 - Author: NightStorm

Wow, have there ever been some shakeups on the Internet front lately.  Recently, the “big four” decided it was time to look into something called User-Based Billing (henceforth referred to as “UBB”).  There was a massive public outcry… I mean, astronomically massive nationwide outcry.  This was big enough that the Federal Government actually woke up from their medicinally-induced coma and said “wait… companies want to charge our people more money for what they already pay for?  Only WE can do that!”.
Yeah.  It was that big.
So anyway, the Government called up their buddies at the CRTC (the same ones that decided that “Money For Nothing” by Dire Straights is an offensive song) and told them they had to put a stop to this at once.  Coders will understand this next line.
$str_replace(UBB, stop, pause);
Yeah.  Even you non-php coders should be able to get that one.
Bleh.  As the story goes, Shaw (our ISP, as well as our Cable and phone provider) thought it was time to reach out to it’s customers.  In over 30 cities across its coverage area, they started holding a town meeting with its clients, giving them a chance to hear what Shaw has planned for the future (some pretty kickass things, tbh), as well as a chance for those customers to offer their own suggestions and feedback on the paths that the company may follow from here forward.  Tami and I were one of the people who got to attend the session here locally, and I must say that it was worth the time.  We got a chance to meet some of the upper levels staff, got to voice our displeasure in the changes they did make, as well as the changes that they almost made (but shelved at the last minute due to risk of losing a very large chunk of their customer pool).  Mostly, it was a chance to sit back and relax while shooting the shit with a couple regional managers.  Among the things that came up was the latency in the lines for people out here in town (something Shaw had not been aware of, due to lack of communication from the customer side).  Result?  We are going to get a node split done here for town within the next 3 months.  Give input, get results.  Good start, Shaw.  Next was “We want faster net, but want to make our bill smaller… any ideas?”.  We were told that they were actually getting ready to roll out a new cable selection package (the next day, actually) that would allow us to eliminate the channels we don’t want (seriously, do I sound like someone who would watch one of the 12 french channels?), and add in some of the ones we wish we had.  Result?  We are now on 50mb/5mb service with a ping time of under 15ms (which is only going to get better once the node split is done) and have more channels than I know what to do with.  That’s 2, Shaw.  What else you got?
How about instant support via Twitter?  Yep, got that too.  After hooking up the new modem, we noticed that one of our IPs was missing.  Tami happened to mention this to @ShawHelp on Twitter, and within seconds the modem is mysteriously rebooting itself.  Wham, 3rd IP shows up, they tweet back that it should now be all fixed, and we’re live and rocking out in high speed.
Shaw, you may have lost a lot of trust from your clients these past few weeks… but with support and customer service like you have shown, you are well on your way towards redemption.  Bonus points go to Shaw for actually using Social Media properly, as well (not to mention having to put up with the idiot that was at the counter next to us when we picked up our modem, while he was trying to turn in a phone box, 2 cable boxes, and a cloth shopping bag for his $200 credit he was supposedly promised… without bothering to turn in the cords for all the boxes, and neglecting to actually note the service rep that told him the dollar value (it was actually closer to $90).

Now, on to the “Scott needs to vent” part of my bi-annual post.  Work.  This would be where the “Raging” part of the title starts to come into effect.  I did manage to keep the language down, so points go to me for that.
I used to enjoy my job.  Really, I did.  I know some people say that, and you think they are just bullshitting out of fear of unemployment, but seriously… I liked what I did.  I liked most of the people I worked with (there always has to be one or two), I liked the tasks that I had to do while I was there, and I liked the challenge of trying to make sure that everything that needed to be done actually got done.  I was tossed into the position with no training, and I am largely self-taught and making it up as I go along… always looking for a way that works better than what I have set up now.
Well, this past week has shown me that riding a high like that just means I’m that much higher to fall from when it all comes crashing down.  I’ve had salesmen swearing at me and calling me names over the phone (within earshot of customers, I might add) because that salesman failed to give me the necessary information to complete my job, so I had to wing it.  I’ve had a salesman outright lie to a customer of ours, telling them they never got their load because I didn’t bother to send it… said salesman neglected to also tell the customer that he never even bothered to write up the order (last I checked, one can’t send an order that doesn’t exist… but don’t let that stop the salesman from blaming me anyway).  And the big catalyst started on Thursday, flowing over into Friday.  You know that there is concern when drivers are calling me at home to make sure everything is alright.  I won’t go into major details, other than to point out that when you only have a limited number of trucks, and someone requests a specific truck at a specific time… a truck that is already booked up, it’s expected that the delivery will not be at the site at the exact requested time.  I got shit from three different people because I said it would be closer to noon instead of at 11 sharp.  The time the truck showed up?  11:35.  The customer response?  “Good to see you made it, we’ll be ready for you in a few”.  So, it wasn’t the customer that blew all this out of proportion giving me shit and yelling at me on the phone and threatening to bring in the company boss to “talk to me”… the customer was fine with it.
So, where does this leave NightStorm?  I always used to say that when you were no longer happy with your job… you know, when you would absolutely hate the idea of going to work in the morning, that maybe it was time to move on.  Well…
Do I really want to?  No.  I still like some of the people I work with.  I still like the job itself.  I just don’t like how things that have nothing to do with me, or are completely out of my control, are still somehow my fault.  I just think that perhaps some people need to think before laying blame, and perhaps take the few seconds from their uber-busy lives to hear all sides of something prior to just going straight to yelling and hanging up on someone.  But, when everything is said and done… when the smoke clears, and the World and its people stop coming apart at the seams… I’ll still be here.  I don’t need the reinforcement from everyone that I’m doing a good job, and that everything will be okay.  I know how things are at work, and I know how much I care about making sure that my job is done well.  That is all that matters to me.  Not the opinion of a few over-opinionated yet under-informed salesmen.  Not the opinion of management that take one side of a story and run with it without checking facts.  All that matters to me is how well I think I am doing.  In the end, that’s all that should matter to anyone.  What they think of themselves.  Don’t let anyone tell you different.

And just in closing, humanity are idiots.. maybe it’s time that education took these morons as an example, and figured out that it’s time to start the learnin’.  http://www.pwsnt.com/2011/03/12/karma-for-pearl-harbor/ and even more so, http://i.imgur.com/cLpgX.jpg
I hate people.

Wow, have there been some shakeups on the Internet front.  Recently, the “big four” decided it was time to look into something calledUser-Based Billing (henceforth refered to as “UBB”).  There was a massive public outcry… I mean, astronomically massive nationwide

outcry.  This was big enough that the Federal Gvernment actually woke up from their medicinically-induced coma and said “wait…

companies want to charge our people more money for what they already pay for?  Only WE can do that!”.
Yeah.  It was that big.
So anyway, the Government called up their buddies at the CRTC (the same ones that decied that “Money For Nothing” by Dire Straights

is an offensive song) and told them they had to put a stop to this at once.  Coders will understand this next line.
$str_replace(UBB, stop, pause);
Yeah.  Even you non-php coders should be able to get that one.
Bleh.  As the story goes, Shaw (our ISP, as well as our Cable and phone provider) thought it was time to reach out to it’s customers.

In over 30 cities across it’s coverage area, they started holding a town meeting with its clients, giving them a chance to hear what

Shaw has planned for the future (some pretty kickass things, tbh), as well as a chance for those customers to offer their own

suggestions and feedback on the paths that the company may follow from here forward.  Tami and I were one of the people who got to

attend the session here locally, and I must say that it was worth the time.  We got a chance to meet some of the upper levels staff,

got to voice our displeasure in the changes they did make, as well as the changes that they almost made (but shelved at the last

minute due to risk of losing a very large chunk of their customer pool).  Mostly, it was a chnace to sit back and relax while

shooting the shit with a couple regional managers.  Among the things that came up was the latency in the lines for people out here in

town (something Shaw had not been aware of, due to lack of communication from the customer side).  Result?  We are going to get a

node split done here for town within the next 3 months.  Give input, get results.  Good start, Shaw.  Next was “We want faster net,

but want to make our bill smaller… any ideas?”.  We were told that they were actually getting ready to roll out a new cable

selection package (the next day, actually) that would allow us to eliminate the channels we don’t want (seriously, do I sound like

someone who would watch one of the 12 french channels?), and add in some of the ones we wish we had.  Result?  We are not on 50mb/5mb

service with a ping time of under 15ms (which is only going to get better once the node split is done) and have more channels than I

know what to do with.  That’s 2, Shaw.  What else you got?
How about instant support via Twitter?  Yep, got that too.  After hooking up the new modem, we noticed that one of our IPs was

missing.  Tami happened to mention this to @ShawHelp on Twitter, and within seconds the modem is mysteriously rebooting itself.

Wham, 3rd IP shows up, they tweet back that it should now be all fixed, and we’re live and rocking out in high speed.
Shaw, you may have lost a lot of trust from your clients these past few weeks… but with support and customer service like you have

shown, you are well on your way towards redemption.

Now, on to the “Scott needs to vent” part of my bi-annual post.  Work.
I used to enjoy my job.  Really, I did.  I know some people say that, and you think they are just bullshitting out of fear of

unemployment, but seriously… I liked what I did.  I liked most of the people I worked with (there always has to be one or two), I

liked the tasks that I had to do while I was there, and I liked the challenge of trying to make sure that everything that needed to

be done actually got done.  I was tossed into the position with no training, and I am largely self-taught and making it up as I go

along… always looking for a way that works better than what I have set up now.
Well, this past week has shown me that riding a high like that just means I’m that much higher to fall from when it call comes

crashing down.  I’ve had salesmen swearing at me and calling me names over the phone (within earshot of customers, I might add)

because that salesman failed to give me the necessary information to complete my job, so I had to wing it.  I’ve had a salesman

outright lie to a customer of ours, telling them they never got their load because I didn’t bother to send it… said salesman

neglected to also tell the customer that he never even bothered to write up the order (last I checked, one can’t send an order that

doesn’t exist… but don’t let that stop the salesman from blaming me anyway).  And the big catalyst started on Thursday, flowing

over into Friday.  You know that there is concern when drivers are calling me at home to make sure everything is alright.  I won’t go

into major details, other than to point out that when you only have a limited number of trucks, and someone requests a specific truck

at a specific time… a truck that is already booked up, it’s expected that the delivery will not be at the site at the exact

requested time.  I got shit from three different people because I said it would be closer to noon instead of at 11 sharp.  The time

the truck showed up?  11:35.  The customer response?  “Good to see you made it, we’ll be ready for you in a few”.  So, it wasn’t the

customer that blew all this out of perportion giving me shit and yelling at me on the phone and threatening to bring in the company

boss to “talk to me”… the customer was fine with it.
So, where does this leave NightStorm?  I always used to say that when you were no longer happy with your job… you know, when you

would absolutely hate the idea of going to work in the morning, that maybe it was time to move on.  Well…
Do I really want to?  No.  I still like some of the people I work with.  I still like the job itself.  I just don’t like how things

that have nothing to do with me, or are completely out of my control, are still somehow my fault.  I just think that perhaps some

people need to think before laying blame, and perhaps take the few seconds from their uber-busy lives to hear all sides of something

prior to just going straight to yelling and hanging up on someone.  But, when everything is said and done… when the smoke clears,

and the World and it’s people stop coming apart at the seams… I’ll still be here.  I don’t need the reinforcement from everyone

that I’m doing a good job, and that everything will be okay.  I know how things are at work, and I know how much I care about making

sure that my job is done well.  That is all that matters to me.  Not the opinion of a few overopinionated yet underinformed salesmen.

Not the opinion of management that take one side of a story and run with it without checking facts.  All that matters to me is how

well I think I am doing.  In the end, that’s all that should matter to anyone.  What they think of themselves.  Don’t let anyone tell

you different.

And just in closing, humanity are idiots.  http://www.pwsnt.com/2011/03/12/karma-for-pearl-harbor/ and even moreso, http://i.imgur.com/cLpgX.jpg
I hate people.

Comments - Categories: Rants

My monthly long rant… 2010 Elans Awards Scamshow, And What’s Up In The Valley?

Thursday December 17, 2009 - Author: NightStorm

doomed So, in a few short weeks it’ll be 2010.  It’s hard to believe that another whole year has almost passed.  I mean, yeah there have been times where it may have felt like time has slowed to a crawl, where I wish the day would just end (oddly, today was one such day), but overall the year has seemed to pass rather quickly.  I think back on the time that has gone by, and events that have taken place during that time, and its a blur. (more…)

Comments - Categories: Rants

Why You Should Jailbreak The iPhone

Sunday August 16, 2009 - Author: NightStorm

Reposted From Village Gamer

Now, from the headline there, you are probably expecting me to go into some rant about how it should be okay to tamper with Apple’s software because you are paying for the phone anyway.  Nope, not gonna go there.  So what’s the point in starting with such a controversial topic?  Well, hopefully over the next few paragraphs, I can explain further. (more…)

Comments - Categories: Killanet Stuff, Rants